Interpersonal Effectiveness

There are 3 main skills within this module: DEARMAN, GIVE and FAST –

DEARMAN – Objective Effectiveness, i.e. asking for wants/ needs:
 (what)
     Describe
     Explain
     Assert
     Reinforce
(how)
     Mindfully
     Appear Confident
     Negotiate

GIVERelationship Effectiveness i.e. for the other person
(be)  Gentle
(act) Interested
         Validate
         Easy manner

FAST Self-respect Effectiveness i.e. for yourself
(be)  Fair
(no) Apologies (in excess)
         Stick to values
(be) Truthful

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